If a reservation or contract is made with Party Up Limited and a deposit paid a binding contract is then in place. If the person/party hiring then decides to cancel the order or part thereof there is still a binding legal obligation to meet full hireage costs PROVIDED HOWEVER that in the case of a genuine force major event such as a Government imposed COVID lockdown then Party Up Limited at their sole discretion may decide to refund part of the hireage costs once their expenses which have been incurred have been deducted. You can learn more in our Terms and Conditions.